1. Purpose and scope
Goldbet maintains an Anti-Money Laundering (AML) and counter-terrorist financing (CTF) program consistent with applicable laws and regulatory expectations. This Policy summarises how we identify and mitigate risks relating to goldbet.games and related services.
It applies to all customers, employees, and contractors. Senior management is responsible for effective implementation; the Money Laundering Reporting Officer (or equivalent) oversees day-to-day compliance.
2. Customer due diligence
We apply risk-based customer due diligence (CDD) at onboarding and on a trigger basis. Measures may include identity verification, proof of address, source-of-funds/source-of-wealth enquiries, and screening against sanctions and politically exposed persons (PEP) lists.
Enhanced due diligence applies to higher-risk relationships, including certain jurisdictions, occupations, or transaction patterns. Simplified measures may apply only where regulation permits and risk is demonstrably low.
3. Transaction monitoring
Automated and manual systems monitor deposits, withdrawals, betting behaviour, and peer-to-peer patterns for anomalies indicative of laundering, fraud, or collusion. Alerts are investigated by trained analysts; accounts may be suspended pending review.
Customers must cooperate with information requests. Failure to provide satisfactory evidence may result in restricted service or termination.
4. Reporting and tipping-off
Where required, Goldbet submits suspicious activity reports to competent authorities. Staff are trained not to "tip off" any person where disclosure could prejudice an investigation. Confidentiality obligations apply even after an account is closed.
Customers are prohibited from using the platform to launder proceeds of crime or to circumvent sanctions.
5. Records and contact
AML records are retained for the period mandated by law, typically at least five years after the end of the relationship or transaction. Records may be stored securely in electronic form.
For AML-related questions (not for general support), contact [email protected] with the subject line "AML enquiry" and your account identifier. This Policy is published on goldbet.games and may be updated without individual notice, subject to regulatory requirements.